Average Customer Service Representative (CSR) Salary in Switzerland
The average annual salary of Customer Service Representative (CSR) is CHF 72’419.00
The starting salary of Customer Service Representative (CSR) is between CHF 39’780.00 and CHF 46’800.00 whereas the maximum salary range is between CHF 93’090.00 and CHF 107’054.00.
| Minimum Annual Pay | Maximum Annual Pay |
|---|---|
| CHF 39’780.00 | CHF 107’054.00 |
- Currency : CHF
- Annual Salary : CHF 72’419.00
- Weekly Pay : CHF 1’339.00
- Fortnightly Salary : CHF 2’678.00
- Monthly Salary : CHF 5’803.00
Customer Service Representative (CSR) Salary Comparison by Gender
This pie chart demonstrates the gender share for Customer Service Representative (CSR). As indicated, the golden colour represents the percentage share for women and the green represents the percentage share for men.
As shown in the chart, female employees are involved significantly more as Customer Service Representative (CSR) compared to male. Their involvement is 72% while of male is only 28%.
Salary Distribution Based on Years of Experience
The line graph shows Customer Service Representative (CSR) salary in Switzerland on an annual basis. In this graph specifically, it is indicated that as the years of experience increases, so does their wages.
For Customer Service Representative (CSR) having experience between 1-4 years, their salary is around CHF 62’160.00.
Once the experience reaches 5-9 years Customer Service Representative (CSR) salary would increase again to a total of CHF 75’735.58, adding CHF 13’575.58 from the last salary increase.
After reaching the 10-19 year experience in their career, another increase in salary will be added to a total of CHF 87’248.85.
Prominent Skills Affecting Customer Service Representative (CSR) Salary
The bar graph data indicates the importance of specific skills which can have a direct impact on Customer Service Representative (CSR)'s salary. It clearly highlights the skills needed for a post of Customer Service Representative (CSR) when hired by an employer.
The most vital skill expected of Customer Service Representative (CSR) is Customer Relations which impacts the most than the rest of the skills indicated with a staggering 11% comparatively. Therefore, one’s salary would greatly depend on their skills in Customer Relations.
The skill least likely to affect one’s pay would be Customer Service with 3%. It can be said that Customer Service skill will unlikely impact the salary.
Compensation Statistics Based on Experience Levels
This combination of a line and the bar graph shows how the experience affects the salary of Customer Service Representative (CSR). Companies are considering factors like training and education directly affecting the salary offered to you as an employee. The line graph shows the salary increment with the increase in experience whereas the bar graph shows the comparision of how the salary is getting affected based on experience level.
As shown in the trends, lowest earning is CHF 62’280.00 whereas the highest earning is CHF 85’454.00 which clearly shows the salary increases with the level of expertise.
Late Career person will earn the maximum salary of CHF 85’454.00 at 18%. So to summerize, Early Career earns 14% less than the average salary, Mid Carrer earns 3% more than the average salary, Late Career earns 18% more than the average salary.