Average Call Center Agent Salary in Philippines
The average annual salary of Call Center Agent is ₱200,264.00
The starting salary of Call Center Agent is between ₱10,812.00 and ₱12,720.00 whereas the maximum salary range is between ₱395,520.00 and ₱454,848.00.
| Minimum Annual Pay | Maximum Annual Pay |
|---|---|
| ₱10,812.00 | ₱454,848.00 |
The average hourly pay of Call Center Agent is ₱88.76.
The starting hourly rate is between ₱39.00 and ₱45.76 for Call Center Agent whereas the maximum hourly wage is between ₱281.22 and ₱323.00.
| Minimum Hourly Pay | Maximum Hourly Pay |
|---|---|
| ₱39.00 | ₱323.00 |
- Currency : PHP
- Annual Salary : ₱200,264.00
- Hourly Pay : ₱88.76
- Weekly Pay : ₱3,599.00
- Fortnightly Salary : ₱7,199.00
- Monthly Salary : ₱15,597.00
Call Center Agent Salary Comparison by Gender
This pie chart demonstrates the gender share for Call Center Agent. As indicated, the golden colour represents the percentage share for women and the green represents the percentage share for men.
As shown in the chart, female employees are involved significantly more as Call Center Agent compared to male. Their involvement is 52% while of male is only 48%.
Salary Distribution Based on Years of Experience
The line graph shows Call Center Agent salary in Philippines on an annual basis. In this graph specifically, it is indicated that as the years of experience increases, so does their wages.
For Call Center Agent working less than a year in a company, you notice that their annual salary starts around ₱81.07.
As the years of experience reaches 1 to 4, there is a significant increase of ₱7.39 which would give a total wage of PHP88.46.
Once the experience reaches 5-9 years Call Center Agent salary would increase again to a total of ₱120.68, adding ₱32.22 from the last salary increase.
After reaching the 10-19 year experience in their career, decrease in salary is noted to a total of ₱106.60.
Prominent Skills Affecting Call Center Agent Salary
The bar graph data indicates the importance of specific skills which can have a direct impact on Call Center Agent's salary. It clearly highlights the skills needed for a post of Call Center Agent when hired by an employer.
The most vital skill expected of Call Center Agent is Customer Service Metrics which impacts the most than the rest of the skills indicated with a staggering 20% comparatively. Therefore, one’s salary would greatly depend on their skills in Customer Service Metrics.
The skill least likely to affect one’s pay would be Inbound Calls with 9%. It can be said that Inbound Calls skill will unlikely impact the salary.
Compensation Statistics Based on Experience Levels
This combination of a line and the bar graph shows how the experience affects the salary of Call Center Agent. Companies are considering factors like training and education directly affecting the salary offered to you as an employee. The line graph shows the salary increment with the increase in experience whereas the bar graph shows the comparision of how the salary is getting affected based on experience level.
As shown in the trends, lowest earning is ₱184,243.00 whereas the highest earning is ₱278,367.00 which clearly shows the salary increases with the level of expertise.
Mid Carrer person will earn the maximum salary of ₱278,367.00 at 39%. So to summerize, Entry Level earns 8% less than the average salary, Early Career earns 2% more than the average salary, Mid Carrer earns 39% more than the average salary, Late Career earns 21% more than the average salary.