Average Customer Service Agent Salary in New Zealand
The average annual salary of Customer Service Agent is $48,956.00
The starting salary of Customer Service Agent is between $33,048.00 and $38,880.00 whereas the maximum salary range is between $81,000.00 and $93,150.00.
| Minimum Annual Pay | Maximum Annual Pay |
|---|---|
| $33,048.00 | $93,150.00 |
The average hourly pay of Customer Service Agent is $20.78.
The starting hourly rate is between $14.00 and $16.96 for Customer Service Agent whereas the maximum hourly wage is between $29.16 and $34.00.
| Minimum Hourly Pay | Maximum Hourly Pay |
|---|---|
| $14.00 | $34.00 |
- Currency : NZD
- Annual Salary : $48,956.00
- Hourly Pay : $20.78
- Weekly Pay : $897.00
- Fortnightly Salary : $1,793.00
- Monthly Salary : $3,885.00
Customer Service Agent Salary Comparison by Gender
This pie chart demonstrates the gender share for Customer Service Agent. As indicated, the golden colour represents the percentage share for women and the green represents the percentage share for men.
As shown in the chart, female employees are involved significantly more as Customer Service Agent compared to male. Their involvement is 52% while of male is only 48%.
Salary Distribution Based on Years of Experience
The line graph shows Customer Service Agent salary in New Zealand on an annual basis. In this graph specifically, it is indicated that as the years of experience increases, so does their wages.
For Customer Service Agent working less than a year in a company, you notice that their annual salary starts around $20.70.
As the years of experience reaches 1 to 4, there is a decrease of $0.86 which would decline total wage to $19.84.
Once the experience reaches 5-9 years Customer Service Agent salary would increase again to a total of $26.15, adding $6.31 from the last salary increase.
After reaching the 10-19 year experience in their career, decrease in salary is noted to a total of $23.41.
Prominent Skills Affecting Customer Service Agent Salary
The bar graph data indicates the importance of specific skills which can have a direct impact on Customer Service Agent's salary. It clearly highlights the skills needed for a post of Customer Service Agent when hired by an employer.
The most vital skill expected of Customer Service Agent is Problem Solving which impacts the most than the rest of the skills indicated with a staggering 8% comparatively. Therefore, one’s salary would greatly depend on their skills in Problem Solving.
The skill least likely to affect one’s pay would be Oral / Verbal Communication with 5%. It can be said that Oral / Verbal Communication skill will unlikely impact the salary.
Compensation Statistics Based on Experience Levels
This combination of a line and the bar graph shows how the experience affects the salary of Customer Service Agent. Companies are considering factors like training and education directly affecting the salary offered to you as an employee. The line graph shows the salary increment with the increase in experience whereas the bar graph shows the comparision of how the salary is getting affected based on experience level.
As shown in the trends, lowest earning is $46,508.00 whereas the highest earning is $61,195.00 which clearly shows the salary increases with the level of expertise.
Mid Carrer person will earn the maximum salary of $61,195.00 at 25%. So to summerize, Entry Level earns 4% less than the average salary, Early Career earns 5% less than the average salary, Mid Carrer earns 25% more than the average salary, Late Career earns 9% more than the average salary.