Average Customer Service Representative (CSR) with Customer Relations Skills Salary in Kenya
The average annual salary of Customer Service Representative (CSR) is Ksh 470,880.00
The starting salary of Customer Service Representative (CSR) is between Ksh 160,888.00 and Ksh 189,280.00 whereas the maximum salary range is between Ksh 1,040,000.00 and Ksh 1,196,000.00.
| Minimum Annual Pay | Maximum Annual Pay |
|---|---|
| Ksh 160,888.00 | Ksh 1,196,000.00 |
- Currency : KES
- Annual Salary : Ksh 470,880.00
- Weekly Pay : Ksh 8,308.00
- Fortnightly Salary : Ksh 16,615.00
- Monthly Salary : Ksh 36,000.00
Customer Service Representative (CSR) Salary Comparison by Gender
This pie chart demonstrates the gender share for Customer Service Representative (CSR). As indicated, the golden colour represents the percentage share for women and the green represents the percentage share for men.
As shown in the chart, male employees are involved significantly more as Customer Service Representative (CSR) compared to female. Their involvement is 60% while of female is only 40%.
Salary Distribution Based on Years of Experience
The line graph shows Customer Service Representative (CSR) salary in Kenya on an annual basis. In this graph specifically, it is indicated that as the years of experience increases, so does their wages.
For Customer Service Representative (CSR) having experience between 1-4 years, their salary is around Ksh 374,040.00.
Once the experience reaches 5-9 years Customer Service Representative (CSR) salary would increase again to a total of Ksh 507,360.00, adding Ksh 133,320.00 from the last salary increase.
Prominent Skills Affecting Customer Service Representative (CSR) Salary
The bar graph data indicates the importance of specific skills which can have a direct impact on Customer Service Representative (CSR)'s salary. It clearly highlights the skills needed for a post of Customer Service Representative (CSR) when hired by an employer. The skill that is required for Customer Service Representative (CSR) is Phone Support that affects the salary by 10%.
Compensation Statistics Based on Experience Levels
This combination of a line and the bar graph shows how the experience affects the salary of Customer Service Representative (CSR). Companies are considering factors like training and education directly affecting the salary offered to you as an employee. The line graph shows the salary increment with the increase in experience whereas the bar graph shows the comparision of how the salary is getting affected based on experience level.
As shown in the trends, lowest earning is Ksh 386,122.00 whereas the highest earning is Ksh 527,386.00 which clearly shows the salary increases with the level of expertise.
Mid Carrer person will earn the maximum salary of Ksh 527,386.00 at 12%. So to summerize, Early Career earns 18% less than the average salary, Mid Carrer earns 12% more than the average salary.