Average Customer Service Officer Salary in Kenya

Annual Base Salary - Ksh 360,205.00/year

The average annual salary of Customer Service Officer is Ksh 360,205.00

Ksh 21,600.00
Low
Ksh 360,205.00
Average
Ksh 1,040,000.00
High

The starting salary of Customer Service Officer is between Ksh 18,360.00 and Ksh 21,600.00 whereas the maximum salary range is between Ksh 1,040,000.00 and Ksh 1,196,000.00.

Minimum Annual PayMaximum Annual Pay
Ksh 18,360.00Ksh 1,196,000.00
Average Hourly Pay - Ksh 103.52/hour

The average hourly pay of Customer Service Officer is Ksh 103.52.

Ksh 0.00
Low
Ksh 103.52
Average
Ksh 109.08
High

The maximum hourly wage is between Ksh 109.08 and Ksh 125.00.

Minimum Hourly PayMaximum Hourly Pay
Ksh 0.00Ksh 125.00
Bonus Range: Tooltip
Ksh 4,280.00 - Ksh 71,690.00
Ksh 4,280.00
Ksh 1,196,000.00
promotional offer
  • Currency : KES
  • Annual Salary : Ksh 360,205.00
  • Hourly Pay : Ksh 103.52
  • Weekly Pay : Ksh 6,725.00
  • Fortnightly Salary : Ksh 13,451.00
  • Monthly Salary : Ksh 29,143.00

Customer Service Officer Salary Comparison by Gender

Female
Male

This pie chart demonstrates the gender share for Customer Service Officer. As indicated, the golden colour represents the percentage share for women and the green represents the percentage share for men.

As shown in the chart, female employees are involved significantly more as Customer Service Officer compared to male. Their involvement is 71% while of male is only 29%.

Salary Distribution Based on Years of Experience

The line graph shows Customer Service Officer salary in Kenya on an annual basis. In this graph specifically, it is indicated that as the years of experience increases, so does their wages.

For Customer Service Officer having experience between 1-4 years, their salary is around Ksh 509,821.74.

Once the experience reaches 5-9 years Customer Service Officer salary would decrease to a total of Ksh 507,840.00, subtracting Ksh 1,981.74 from the last salary.

Prominent Skills Affecting Customer Service Officer Salary

The bar graph data indicates the importance of specific skills which can have a direct impact on Customer Service Officer's salary. It clearly highlights the skills needed for a post of Customer Service Officer when hired by an employer. The skill that is required for Customer Service Officer is Customer Service that affects the salary by 21%.

Compensation Statistics Based on Experience Levels

This combination of a line and the bar graph shows how the experience affects the salary of Customer Service Officer. Companies are considering factors like training and education directly affecting the salary offered to you as an employee. The line graph shows the salary increment with the increase in experience whereas the bar graph shows the comparision of how the salary is getting affected based on experience level.

As shown in the trends, lowest earning is Ksh 500,685.00 whereas the highest earning is Ksh 507,889.00 which clearly shows the salary increases with the level of expertise.

Early Career person will earn the maximum salary of Ksh 507,889.00 at 41%. So to summerize, Early Career earns 41% more than the average salary, Mid Carrer earns 39% more than the average salary.