Average Customer Service Agent Salary in Kenya
The average annual salary of Customer Service Agent is Ksh 283,500.00
The starting salary of Customer Service Agent is between Ksh 19,100.00 and Ksh 22,470.00 whereas the maximum salary range is between Ksh 1,090,000.00 and Ksh 1,253,500.00.
| Minimum Annual Pay | Maximum Annual Pay |
|---|---|
| Ksh 19,100.00 | Ksh 1,253,500.00 |
The average hourly pay of Customer Service Agent is Ksh 228.90.
The starting hourly rate is between Ksh 125.00 and Ksh 146.88 for Customer Service Agent whereas the maximum hourly wage is between Ksh 2,180.00 and Ksh 2,507.00.
| Minimum Hourly Pay | Maximum Hourly Pay |
|---|---|
| Ksh 125.00 | Ksh 2,507.00 |
- Currency : KES
- Annual Salary : Ksh 283,500.00
- Hourly Pay : Ksh 228.90
- Weekly Pay : Ksh 5,192.00
- Fortnightly Salary : Ksh 10,385.00
- Monthly Salary : Ksh 22,500.00
Customer Service Agent Salary Comparison by Gender
This pie chart demonstrates the gender share for Customer Service Agent. As indicated, the golden colour represents the percentage share for women and the green represents the percentage share for men.
As shown in the chart, female employees are involved significantly more as Customer Service Agent compared to male. Their involvement is 74% while of male is only 26%.
Prominent Skills Affecting Customer Service Agent Salary
The bar graph data indicates the importance of specific skills which can have a direct impact on Customer Service Agent's salary. It clearly highlights the skills needed for a post of Customer Service Agent when hired by an employer.
The most vital skill expected of Customer Service Agent is Problem Solving which impacts the most than the rest of the skills indicated with a staggering 80% comparatively. Therefore, one’s salary would greatly depend on their skills in Problem Solving.
The skill least likely to affect one’s pay would be Oral / Verbal Communication with 12%. It can be said that Oral / Verbal Communication skill will unlikely impact the salary.
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