Average Call Center Agent with Customer Service Skills Salary in Kenya
The average annual salary of Call Center Agent is Ksh 284,490.00
The starting salary of Call Center Agent is between Ksh 45,399.00 and Ksh 53,410.00 whereas the maximum salary range is between Ksh 384,300.00 and Ksh 441,945.00.
| Minimum Annual Pay | Maximum Annual Pay |
|---|---|
| Ksh 45,399.00 | Ksh 441,945.00 |
The average hourly pay of Call Center Agent is Ksh 103.00.
The maximum hourly wage is between Ksh 110.00 and Ksh 127.00.
| Minimum Hourly Pay | Maximum Hourly Pay |
|---|---|
| Ksh 0.00 | Ksh 127.00 |
- Currency : KES
- Annual Salary : Ksh 284,490.00
- Hourly Pay : Ksh 103.00
- Weekly Pay : Ksh 5,019.00
- Fortnightly Salary : Ksh 10,038.00
- Monthly Salary : Ksh 21,750.00
Call Center Agent Salary Comparison by Gender
This pie chart demonstrates the gender share for Call Center Agent. As indicated, the golden colour represents the percentage share for women and the green represents the percentage share for men.
As shown via chart, female employees are involved 100% in contrast with male who possibly are not a part of this profession.
Prominent Skills Affecting Call Center Agent Salary
The bar graph data indicates the importance of specific skills which can have a direct impact on Call Center Agent's salary. It clearly highlights the skills needed for a post of Call Center Agent when hired by an employer.
The most vital skill expected of Call Center Agent is Oral / Verbal Communication which impacts the most than the rest of the skills indicated with a staggering 39% comparatively. Therefore, one’s salary would greatly depend on their skills in Oral / Verbal Communication.
The skill least likely to affect one’s pay would be Inbound Calls with 15%. It can be said that Inbound Calls skill will unlikely impact the salary.