Average Senior Customer Service Representative (CSR) with Customer Relationship Management (CRM) Skills Salary in Mumbai, Maharashtra

The line graph shows Senior Customer Service Representative (CSR) salary in Mumbai, Maharashtra, India on an annual basis. In this graph specifically, it is indicated that as the years of experience increases, so does their wages.

For Senior Customer Service Representative (CSR) having experience between 1-4 years, their salary is around ₹2,86,212.00.

Once the experience reaches 5-9 years Senior Customer Service Representative (CSR) salary would increase again to a total of ₹4,14,882.00, adding ₹1,28,670.00 from the last salary increase.

After reaching the 10-19 year experience in their career, another increase in salary will be added to a total of ₹6,18,622.64.

The bar graph data indicates the importance of specific skills which can have a direct impact on Senior Customer Service Representative (CSR)'s salary. It clearly highlights the skills needed for a post of Senior Customer Service Representative (CSR) when hired by an employer.

The most vital skill expected of Senior Customer Service Representative (CSR) is Call Center Operations which impacts the most than the rest of the skills indicated with a staggering 8% comparatively. Therefore, one’s salary would greatly depend on their skills in Call Center Operations.

The skill least likely to affect one’s pay would be Phone Support with 5%. It can be said that Phone Support skill will unlikely impact the salary.

This combination of a line and the bar graph shows how the experience affects the salary of Senior Customer Service Representative (CSR). Companies are considering factors like training and education directly affecting the salary offered to you as an employee. The line graph shows the salary increment with the increase in experience whereas the bar graph shows the comparision of how the salary is getting affected based on experience level.

As shown in the trends, lowest earning is ₹2,86,650.00 whereas the highest earning is ₹6,28,425.00 which clearly shows the salary increases with the level of expertise.

Late Career person will earn the maximum salary of ₹6,28,425.00 at 71%. So to summerize, Early Career earns 22% less than the average salary, Mid Carrer earns 14% more than the average salary, Late Career earns 71% more than the average salary.