Average Customer Service Representative (CSR) Salary in Germany

Annual Base Salary - 30.532,00 €/year

The average annual salary of Customer Service Representative (CSR) is 30.532,00 €

21.630,00 €
Low
30.532,00 €
Average
44.520,00 €
High

The starting salary of Customer Service Representative (CSR) is between 18.386,00 € and 21.630,00 € whereas the maximum salary range is between 44.520,00 € and 51.198,00 €.

Minimum Annual PayMaximum Annual Pay
18.386,00 €51.198,00 €
Average Hourly Pay - 11,24 €/hour

The average hourly pay of Customer Service Representative (CSR) is 11,24 €.

9,45 €
Low
11,24 €
Average
17,60 €
High

The starting hourly rate is between 8,00 € and 9,45 € for Customer Service Representative (CSR) whereas the maximum hourly wage is between 17,60 € and 20,00 €.

Minimum Hourly PayMaximum Hourly Pay
8,00 €20,00 €
Bonus Range: Tooltip
222,00 € - 4.280,00 €
222,00 €
51.198,00 €
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  • Currency : EUR
  • Annual Salary : 30.532,00 €
  • Hourly Pay : 11,24 €
  • Weekly Pay : 539,00 €
  • Fortnightly Salary : 1.077,00 €
  • Monthly Salary : 2.334,00 €

Customer Service Representative (CSR) Salary Comparison by Gender

Female
Male

This pie chart demonstrates the gender share for Customer Service Representative (CSR). As indicated, the golden colour represents the percentage share for women and the green represents the percentage share for men.

As shown in the chart, female employees are involved significantly more as Customer Service Representative (CSR) compared to male. Their involvement is 57% while of male is only 43%.

Salary Distribution Based on Years of Experience

The line graph shows Customer Service Representative (CSR) salary in Germany on an annual basis. In this graph specifically, it is indicated that as the years of experience increases, so does their wages.

For Customer Service Representative (CSR) working less than a year in a company, you notice that their annual salary starts around 28.566,72 €.

As the years of experience reaches 1 to 4, there is a decrease of 596,04 € which would decline total wage to 27.970,68 €.

Once the experience reaches 5-9 years Customer Service Representative (CSR) salary would increase again to a total of 34.412,51 €, adding 6.441,83 € from the last salary increase.

After reaching the 10-19 year experience in their career, decrease in salary is noted to a total of 32.980,92 €.

Prominent Skills Affecting Customer Service Representative (CSR) Salary

The bar graph data indicates the importance of specific skills which can have a direct impact on Customer Service Representative (CSR)'s salary. It clearly highlights the skills needed for a post of Customer Service Representative (CSR) when hired by an employer.

The most vital skill expected of Customer Service Representative (CSR) is Data Entry which impacts the most than the rest of the skills indicated with a staggering 43% comparatively. Therefore, one’s salary would greatly depend on their skills in Data Entry.

The skill least likely to affect one’s pay would be Sales with 3%. It can be said that Sales skill will unlikely impact the salary.

Compensation Statistics Based on Experience Levels

This combination of a line and the bar graph shows how the experience affects the salary of Customer Service Representative (CSR). Companies are considering factors like training and education directly affecting the salary offered to you as an employee. The line graph shows the salary increment with the increase in experience whereas the bar graph shows the comparision of how the salary is getting affected based on experience level.

As shown in the trends, lowest earning is 28.700,00 € whereas the highest earning is 35.722,00 € which clearly shows the salary increases with the level of expertise.

Mid Carrer person will earn the maximum salary of 35.722,00 € at 17%. So to summerize, Entry Level earns 6% less than the average salary, Early Career earns 3% less than the average salary, Mid Carrer earns 17% more than the average salary, Late Career earns 12% more than the average salary.