Average Customer Service Agent Salary in Germany

Annual Base Salary - 28.681,00 €/year

The average annual salary of Customer Service Agent is 28.681,00 €

18.900,00 €
Low
28.681,00 €
Average
39.520,00 €
High

The starting salary of Customer Service Agent is between 16.065,00 € and 18.900,00 € whereas the maximum salary range is between 39.520,00 € and 45.448,00 €.

Minimum Annual PayMaximum Annual Pay
16.065,00 €45.448,00 €
Average Hourly Pay - 10,65 €/hour

The average hourly pay of Customer Service Agent is 10,65 €.

9,45 €
Low
10,65 €
Average
17,44 €
High

The starting hourly rate is between 8,00 € and 9,45 € for Customer Service Agent whereas the maximum hourly wage is between 17,44 € and 20,00 €.

Minimum Hourly PayMaximum Hourly Pay
8,00 €20,00 €
Bonus Range: Tooltip
1.090,00 € - 3.180,00 €
1.090,00 €
45.448,00 €
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  • Currency : EUR
  • Annual Salary : 28.681,00 €
  • Hourly Pay : 10,65 €
  • Weekly Pay : 520,00 €
  • Fortnightly Salary : 1.041,00 €
  • Monthly Salary : 2.255,00 €

Customer Service Agent Salary Comparison by Gender

Female
Male

This pie chart demonstrates the gender share for Customer Service Agent. As indicated, the golden colour represents the percentage share for women and the green represents the percentage share for men.

As shown in the chart, female employees are involved significantly more as Customer Service Agent compared to male. Their involvement is 64% while of male is only 36%.

Salary Distribution Based on Years of Experience

The line graph shows Customer Service Agent salary in Germany on an annual basis. In this graph specifically, it is indicated that as the years of experience increases, so does their wages.

For Customer Service Agent working less than a year in a company, you notice that their annual salary starts around 25.500,74 €.

As the years of experience reaches 1 to 4, there is a significant increase of 1.714,95 € which would give a total wage of EUR27,215.69.

Once the experience reaches 5-9 years Customer Service Agent salary would increase again to a total of 30.674,99 €, adding 3.459,30 € from the last salary increase.

After reaching the 10-19 year experience in their career, another increase in salary will be added to a total of 32.010,00 €.

Prominent Skills Affecting Customer Service Agent Salary

The bar graph data indicates the importance of specific skills which can have a direct impact on Customer Service Agent's salary. It clearly highlights the skills needed for a post of Customer Service Agent when hired by an employer. The skill that is required for Customer Service Agent is Data Entry that affects the salary by 2%.

Compensation Statistics Based on Experience Levels

This combination of a line and the bar graph shows how the experience affects the salary of Customer Service Agent. Companies are considering factors like training and education directly affecting the salary offered to you as an employee. The line graph shows the salary increment with the increase in experience whereas the bar graph shows the comparision of how the salary is getting affected based on experience level.

As shown in the trends, lowest earning is 26.387,00 € whereas the highest earning is 32.123,00 € which clearly shows the salary increases with the level of expertise.

Late Career person will earn the maximum salary of 32.123,00 € at 12%. So to summerize, Entry Level earns 8% less than the average salary, Early Career earns 2% less than the average salary, Mid Carrer earns 7% more than the average salary, Late Career earns 12% more than the average salary.