Average Customer Service Representative CSR Salary in Canada

Annual Base Salary - $42,349.00/year

The average annual salary of Customer Service Representative (CSR) is $42,349.00


The starting salary of Customer Service Representative (CSR) is between $28,832.00 and $33,920.00 whereas the maximum salary range is between $57,770.00 and $66,436.00.

Minimum Annual PayMaximum Annual Pay
Average Hourly Pay - $16.31/hour

The average hourly pay of Customer Service Representative (CSR) is $16.31.


The starting hourly rate is between $12.00 and $14.17 for Customer Service Representative (CSR) whereas the maximum hourly wage is between $22.00 and $25.00.

Minimum Hourly PayMaximum Hourly Pay
Bonus Range: Tooltip
$222.00 - $4,320.00
Commission: Tooltip
$348.00 - $10,500.00
Profit Sharing: Tooltip
$210.00 - $5,250.00
  • Currency : CAD
  • Annual Salary : $42,349.00
  • Hourly Pay : $16.31
  • Weekly Pay : $783.00
  • Fortnightly Salary : $1,566.00
  • Monthly Salary : $3,393.00

Customer Service Representative (CSR) Salary Comparison by Gender


This pie chart demonstrates the gender share for Customer Service Representative (CSR). As indicated, the golden colour represents the percentage share for women and the green represents the percentage share for men.

As shown in the chart, female employees are involved significantly more as Customer Service Representative (CSR) compared to male. Their involvement is 72% while of male is only 28%.

Salary Distribution Based on Years of Experience

The line graph shows Customer Service Representative (CSR) salary in Canada on an annual basis. In this graph specifically, it is indicated that as the years of experience increases, so does their wages.

For Customer Service Representative (CSR) working less than a year in a company, you notice that their annual salary starts around $16.28.

As the years of experience reaches 1 to 4, there is a decrease of $0.36 which would decline total wage to $15.92.

Once the experience reaches 5-9 years Customer Service Representative (CSR) salary would increase again to a total of $16.89, adding $0.97 from the last salary increase.

After reaching the 10-19 year experience in their career, another increase in salary will be added to a total of $18.01.

And finally, once the Customer Service Representative (CSR) gains 20 years of experience or more, their salary would reach $19.44.

Prominent Skills Affecting Customer Service Representative (CSR) Salary

The bar graph data indicates the importance of specific skills which can have a direct impact on Customer Service Representative (CSR)'s salary. It clearly highlights the skills needed for a post of Customer Service Representative (CSR) when hired by an employer.

The most vital skill expected of Customer Service Representative (CSR) is Administration which impacts the most than the rest of the skills indicated with a staggering 27% comparatively. Therefore, one’s salary would greatly depend on their skills in Administration.

The skill least likely to affect one’s pay would be Data Entry with 3%. It can be said that Data Entry skill will unlikely impact the salary.

Compensation Statistics Based on Experience Levels

This combination of a line and the bar graph shows how the experience affects the salary of Customer Service Representative (CSR). Companies are considering factors like training and education directly affecting the salary offered to you as an employee. The line graph shows the salary increment with the increase in experience whereas the bar graph shows the comparision of how the salary is getting affected based on experience level.

As shown in the trends, lowest earning is $40,655.00 whereas the highest earning is $47,854.00 which clearly shows the salary increases with the level of expertise.

Experienced person will earn the maximum salary of $47,854.00 at 13%. So to summerize, Entry Level earns 4% less than the average salary, Early Career earns 2% less than the average salary, Mid Carrer earns 2% more than the average salary, Late Career earns 8% more than the average salary, Experienced earns 13% more than the average salary.

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