Average Customer Service Manager with Customer Relationship Management CRM Skills Salary in Canada

Annual Base Salary - $64,893.00/year

The average annual salary of Customer Service Manager is $64,893.00


The starting salary of Customer Service Manager is between $37,485.00 and $44,100.00 whereas the maximum salary range is between $89,380.00 and $102,787.00.

Minimum Annual PayMaximum Annual Pay
Average Hourly Pay - $18.80/hour

The average hourly pay of Customer Service Manager is $18.80.


The starting hourly rate is between $12.00 and $14.17 for Customer Service Manager whereas the maximum hourly wage is between $29.43 and $34.00.

Minimum Hourly PayMaximum Hourly Pay
Bonus Range: Tooltip
$1,024.00 - $14,980.00
Commission: Tooltip
$0.00 - $15,750.00
Profit Sharing: Tooltip
$542.00 - $8,640.00
  • Currency : CAD
  • Annual Salary : $64,893.00
  • Hourly Pay : $18.80
  • Weekly Pay : $1,145.00
  • Fortnightly Salary : $2,290.00
  • Monthly Salary : $4,961.00

Customer Service Manager Salary Comparison by Gender


This pie chart demonstrates the gender share for Customer Service Manager. As indicated, the golden colour represents the percentage share for women and the green represents the percentage share for men.

As shown in the chart, female employees are involved significantly more as Customer Service Manager compared to male. Their involvement is 63% while of male is only 37%.

Salary Distribution Based on Years of Experience

The line graph shows Customer Service Manager salary in Canada on an annual basis. In this graph specifically, it is indicated that as the years of experience increases, so does their wages.

For Customer Service Manager working less than a year in a company, you notice that their annual salary starts around $48,831.12.

As the years of experience reaches 1 to 4, there is a significant increase of $5,741.01 which would give a total wage of CAD54,572.13.

Once the experience reaches 5-9 years Customer Service Manager salary would increase again to a total of $59,848.33, adding $5,276.20 from the last salary increase.

After reaching the 10-19 year experience in their career, another increase in salary will be added to a total of $68,345.31.

And finally, once the Customer Service Manager gains 20 years of experience or more, their salary would reach $71,042.90.

Prominent Skills Affecting Customer Service Manager Salary

The bar graph data indicates the importance of specific skills which can have a direct impact on Customer Service Manager's salary. It clearly highlights the skills needed for a post of Customer Service Manager when hired by an employer.

The most vital skill expected of Customer Service Manager is Bill Collections which impacts the most than the rest of the skills indicated with a staggering 65% comparatively. Therefore, one’s salary would greatly depend on their skills in Bill Collections.

The skill least likely to affect one’s pay would be Logistics with 1%. It can be said that Logistics skill will unlikely impact the salary.

Compensation Statistics Based on Experience Levels

This combination of a line and the bar graph shows how the experience affects the salary of Customer Service Manager. Companies are considering factors like training and education directly affecting the salary offered to you as an employee. The line graph shows the salary increment with the increase in experience whereas the bar graph shows the comparision of how the salary is getting affected based on experience level.

As shown in the trends, lowest earning is $48,670.00 whereas the highest earning is $72,680.00 which clearly shows the salary increases with the level of expertise.

Experienced person will earn the maximum salary of $72,680.00 at 12%. So to summerize, Entry Level earns 25% less than the average salary, Early Career earns 12% less than the average salary, Mid Carrer earns 5% less than the average salary, Late Career earns 9% more than the average salary, Experienced earns 12% more than the average salary.

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