Average Senior Customer Service Representative CSR Salary in Ottawa, Ontario

Annual Base Salary - $50,861.00/year

The average annual salary of Senior Customer Service Representative (CSR) is $50,861.00

$38,850.00
Low
$50,861.00
Average
$64,800.00
High

The starting salary of Senior Customer Service Representative (CSR) is between $33,023.00 and $38,850.00 whereas the maximum salary range is between $64,800.00 and $74,520.00.

Minimum Annual PayMaximum Annual Pay
$33,023.00$74,520.00
Average Hourly Pay - $15.92/hour

The average hourly pay of Senior Customer Service Representative (CSR) is $15.92.

$0.00
Low
$15.92
Average
$16.20
High

The maximum hourly wage is between $16.20 and $19.00.

Minimum Hourly PayMaximum Hourly Pay
$0.00$19.00
Bonus Range: Tooltip
$1,090.00 - $4,240.00
$1,090.00
$74,520.00
promotional offer
  • Currency : CAD
  • Annual Salary : $50,861.00
  • Hourly Pay : $15.92
  • Weekly Pay : $914.00
  • Fortnightly Salary : $1,828.00
  • Monthly Salary : $3,961.00

Senior Customer Service Representative (CSR) Salary Comparison by Gender

Female
Male

This pie chart demonstrates the gender share for Senior Customer Service Representative (CSR). As indicated, the golden colour represents the percentage share for women and the green represents the percentage share for men.

As shown in the chart, female employees are involved significantly more as Senior Customer Service Representative (CSR) compared to male. Their involvement is 69% while of male is only 31%.

Salary Distribution Based on Years of Experience

The line graph shows Senior Customer Service Representative (CSR) salary in Ottawa, Ontario, Canada on an annual basis. In this graph specifically, it is indicated that as the years of experience increases, so does their wages.

For Senior Customer Service Representative (CSR) having experience between 1-4 years, their salary is around $49,450.02.

Once the experience reaches 5-9 years Senior Customer Service Representative (CSR) salary would decrease to a total of $45,839.98, subtracting $3,610.04 from the last salary.

Prominent Skills Affecting Senior Customer Service Representative (CSR) Salary

The bar graph data indicates the importance of specific skills which can have a direct impact on Senior Customer Service Representative (CSR)'s salary. It clearly highlights the skills needed for a post of Senior Customer Service Representative (CSR) when hired by an employer.

The most vital skill expected of Senior Customer Service Representative (CSR) is Customer Relationship Management (CRM) which impacts the most than the rest of the skills indicated with a staggering 14% comparatively. Therefore, one’s salary would greatly depend on their skills in Customer Relationship Management (CRM).

The skill least likely to affect one’s pay would be Customer Relations with 1%. It can be said that Customer Relations skill will unlikely impact the salary.

Compensation Statistics Based on Experience Levels

This combination of a line and the bar graph shows how the experience affects the salary of Senior Customer Service Representative (CSR). Companies are considering factors like training and education directly affecting the salary offered to you as an employee. The line graph shows the salary increment with the increase in experience whereas the bar graph shows the comparision of how the salary is getting affected based on experience level.

As shown in the trends, lowest earning is $46,284.00 whereas the highest earning is $51,370.00 which clearly shows the salary increases with the level of expertise.

Early Career person will earn the maximum salary of $51,370.00 at 1%. So to summerize, Early Career earns 1% more than the average salary, Mid Carrer earns 9% less than the average salary.

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