Average Senior Customer Service Representative CSR with Customer Service Skills Salary in Calgary, Alberta
The average annual salary of Senior Customer Service Representative (CSR) is $49,694.00
The starting salary of Senior Customer Service Representative (CSR) is between $26,265.00 and $30,900.00 whereas the maximum salary range is between $64,310.00 and $73,957.00.
Minimum Annual Pay | Maximum Annual Pay |
---|---|
$26,265.00 | $73,957.00 |
The average hourly pay of Senior Customer Service Representative (CSR) is $23.92.
The maximum hourly wage is between $25.07 and $29.00.
Minimum Hourly Pay | Maximum Hourly Pay |
---|---|
$0.00 | $29.00 |
Senior Customer Service Representative (CSR) Salary Comparison by Gender
This pie chart demonstrates the gender share for Senior Customer Service Representative (CSR). As indicated, the golden colour represents the percentage share for women and the green represents the percentage share for men.
As shown in the chart, female employees are involved significantly more as Senior Customer Service Representative (CSR) compared to male. Their involvement is 68% while of male is only 32%.
Salary Distribution Based on Years of Experience
The line graph shows Senior Customer Service Representative (CSR) salary in Calgary, Alberta, Canada on an annual basis. In this graph specifically, it is indicated that as the years of experience increases, so does their wages.
For Senior Customer Service Representative (CSR) having experience between 1-4 years, their salary is around $45,022.50.
Once the experience reaches 5-9 years Senior Customer Service Representative (CSR) salary would increase again to a total of $49,491.00, adding $4,468.50 from the last salary increase.
After reaching the 10-19 year experience in their career, decrease in salary is noted to a total of $49,288.42.
And finally, once the Senior Customer Service Representative (CSR) gains 20 years of experience or more, their salary would reach $63,545.20.
Prominent Skills Affecting Senior Customer Service Representative (CSR) Salary
The bar graph data indicates the importance of specific skills which can have a direct impact on Senior Customer Service Representative (CSR)'s salary. It clearly highlights the skills needed for a post of Senior Customer Service Representative (CSR) when hired by an employer.
The most vital skill expected of Senior Customer Service Representative (CSR) is Customer Relationship Management (CRM) which impacts the most than the rest of the skills indicated with a staggering 14% comparatively. Therefore, one’s salary would greatly depend on their skills in Customer Relationship Management (CRM).
The skill least likely to affect one’s pay would be Sales with 1%. It can be said that Sales skill will unlikely impact the salary.
Compensation Statistics Based on Experience Levels
This combination of a line and the bar graph shows how the experience affects the salary of Senior Customer Service Representative (CSR). Companies are considering factors like training and education directly affecting the salary offered to you as an employee. The line graph shows the salary increment with the increase in experience whereas the bar graph shows the comparision of how the salary is getting affected based on experience level.
As shown in the trends, lowest earning is $45,222.00 whereas the highest earning is $62,118.00 which clearly shows the salary increases with the level of expertise.
Experienced person will earn the maximum salary of $62,118.00 at 25%. So to summerize, Early Career earns 9% less than the average salary, Mid Carrer earns 2% less than the average salary, Late Career earns 4% less than the average salary, Experienced earns 25% more than the average salary.
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