Average Customer Service Officer Salary in Hong Kong

Annual Base Salary - HK$221,824.00/year

The average annual salary of Customer Service Officer is HK$221,824.00

HK$19,950.00
Low
HK$221,824.00
Average
HK$319,930.00
High

The starting salary of Customer Service Officer is between HK$16,958.00 and HK$19,950.00 whereas the maximum salary range is between HK$319,930.00 and HK$367,920.00.

Minimum Annual PayMaximum Annual Pay
HK$16,958.00HK$367,920.00
Average Hourly Pay - HK$68.90/hour

The average hourly pay of Customer Service Officer is HK$68.90.

HK$63.72
Low
HK$68.90
Average
HK$86.90
High

The starting hourly rate is between HK$54.00 and HK$63.72 for Customer Service Officer whereas the maximum hourly wage is between HK$86.90 and HK$100.00.

Minimum Hourly PayMaximum Hourly Pay
HK$54.00HK$100.00
Bonus Range: Tooltip
HK$5,350.00 - HK$95,920.00
HK$5,350.00
HK$367,920.00
Commission: Tooltip
HK$0.00 - HK$39,520.00
HK$0.00
HK$367,920.00
  • Currency : HKD
  • Annual Salary : HK$221,824.00
  • Hourly Pay : HK$68.90
  • Weekly Pay : HK$3,914.00
  • Fortnightly Salary : HK$7,827.00
  • Monthly Salary : HK$16,959.00

Customer Service Officer Salary Comparison by Gender

Female
Male

This pie chart demonstrates the gender share for Customer Service Officer. As indicated, the golden colour represents the percentage share for women and the green represents the percentage share for men.

As shown in the chart, female employees are involved significantly more as Customer Service Officer compared to male. Their involvement is 68% while of male is only 32%.

Salary Distribution Based on Years of Experience

The line graph shows Customer Service Officer salary in Hong Kong on an annual basis. In this graph specifically, it is indicated that as the years of experience increases, so does their wages.

For Customer Service Officer working less than a year in a company, you notice that their annual salary starts around HK$192,985.80.

As the years of experience reaches 1 to 4, there is a significant increase of HK$14,367.28 which would give a total wage of HKD2,07,353.08.

Once the experience reaches 5-9 years Customer Service Officer salary would increase again to a total of HK$256,603.74, adding HK$49,250.66 from the last salary increase.

After reaching the 10-19 year experience in their career, another increase in salary will be added to a total of HK$286,650.60.

And finally, once the Customer Service Officer gains 20 years of experience or more, their salary would reach HK$276,073.35.

Prominent Skills Affecting Customer Service Officer Salary

The bar graph data indicates the importance of specific skills which can have a direct impact on Customer Service Officer's salary. It clearly highlights the skills needed for a post of Customer Service Officer when hired by an employer.

The most vital skill expected of Customer Service Officer is Banking which impacts the most than the rest of the skills indicated with a staggering 25% comparatively. Therefore, one’s salary would greatly depend on their skills in Banking.

The skill least likely to affect one’s pay would be Oral / Verbal Communication with 1%. It can be said that Oral / Verbal Communication skill will unlikely impact the salary.

Compensation Statistics Based on Experience Levels

This combination of a line and the bar graph shows how the experience affects the salary of Customer Service Officer. Companies are considering factors like training and education directly affecting the salary offered to you as an employee. The line graph shows the salary increment with the increase in experience whereas the bar graph shows the comparision of how the salary is getting affected based on experience level.

As shown in the trends, lowest earning is HK$199,642.00 whereas the highest earning is HK$297,244.00 which clearly shows the salary increases with the level of expertise.

Late Career person will earn the maximum salary of HK$297,244.00 at 34%. So to summerize, Entry Level earns 10% less than the average salary, Early Career earns 2% less than the average salary, Mid Carrer earns 20% more than the average salary, Late Career earns 34% more than the average salary, Experienced earns 27% more than the average salary.